FAQ

Payment

We accept credit cards: MasterCard, Visa, and Discover

Our Products

All of our products are handcrafted to order in our studio in Washington, D.C.

Security and Privacy

Our website and shopping cart utilize cutting edge technology in order to protect your  information. All orders placed on our website are encrypted using SSL. We will never sell, rent or provide your personal information to any third parties.

Company Information

Our business was founded in 1978. We take the utmost care in making your products.
Hours: Tuesday - Thursday 7AM-3PM EST
Phone: 202-537-2980
Fax: 202-537-2981
All of our current collections are available online: www.shaunebazner.com
We are happy to ship both domestic and international orders. Once an order is shipped to the customer's given address and a tracking number has been provided, Shaune Bazner Accessories is no longer responsible for the goods shipped if lost, stolen or damaged during shipment and any concerns must be brought to the shipping provider. International tracking numbers can not always be provided.

Domestic Shipping

All U.S. orders are shipped within 5 - 7 business days via USPS Priority Mail. Once your order has been shipped you will be provided with a tracking number to track your order online.  We do our best to get your purchase to you as quickly as possible. Please keep in mind, all orders are produced as they are received. Shipping fees are calculated as follows:
 Order Total Shipping Cost
up to $50 $6.75
$51 to $100 $10.00
$101 to $150 $11.00
$151 to $200 $12.00
$201 to $250 $13.00
$251 to $300 $14.00
$301 to $350 $15.00
$351 to $400 $16.00
$401 and up $17.00

International Shipping

All international orders will be shipped via USPS within 8 business days of order placement, unless your order is unusually large, ie. 18 pair of hairstyx or more.  All orders placed after 3:00PM EST will not be processed until the following business day. International shipping rates are calculated at the time of checkout by the US Post Office.
**Important Information Regarding Duties, Customs and VAT
Please note that International orders may be subject to duties, customs and value added taxes. If an order is being shipped outside of the continental United States, as a condition of sale, the purchaser acknowledges and agrees that title to one's order transfers upon exportation from the United States and immediately prior to importation of such order at the border of the ship to location and assumes all risk and responsibility for the import clearance, duties and delivery to the final destination. These charges must be paid upon receipt of one's order. Be sure to verify the additional cost one may incur with the authorities of the country the order is being shipped to.

Returns

Items may be returned within 2 weeks of receipt of goods. Items must be returned in perfect condition with all tags attached. Include a copy of the invoice in the box. Any/all shipping costs are non-refundable. All sale items are final and can not be returned.

Damaged Goods upon arrival

If your item arrives damaged, please contact us and we will be happy to replace it. Any shipping costs incurred will be fully reimbursed. Please note! Shaune Bazner Accessories is not responsible if your item is lost, stolen or damaged during shipment. If this occurs please contact the shipping provider.